‘Public departments respond positively to ministry inspectors’

AMMAN — The Ministry of Public Sector Development said some government agencies have responded to recommendations by its inspectors after unannounced visits.

In a statement recently e-mailed to The Jordan Times, the ministry said branches of the Department of Land and Survey (DLS) in Karak and Southern Mazar have addressed negative observations included in ministry reports.

The Karak branch of the DLS said in a letter to the ministry that it has listed the services it offers on a bulletin board at the office, placed boxes for suggestions and complaints in a place clear to customers, and improved its accessibility for people with disabilities and the elderly.

The statement said the DLS branch in Southern Mazar pledged to take the necessary action against employees who do not serve the public efficiently and those who practise favouritism.