Monitors make unannounced visit to Salt labour office

AMMAN — A Public Sector Development Ministry team has conducted an unannounced visit to the Salt Labour Directorate to observe the quality of services there, a ministry statement said Tuesday.

The team had to ask the public for directions to find the office. The directorate is on the first floor of a clean building, according to the team’s report, which has been sent to Prime Minister Abdullah Ensour.

The employees were serving the people well, the monitors said. Negative remarks in the report include the phone operator’s failure to take calls for two consecutive days, and the fact that the complaints box is not installed properly.